An exciting opportunity has arisen for an experienced hospitality professional to join a longstanding hospitality business in North Wales, taking responsibility for the smooth running of a busy and varied operation.
Please note: We are unable to offer sponsorship for this role and candidates must have the right to work in the UK without visa sponsorship. If you require Sponsorship please do not apply, thank you.
Set in a beautiful part of North Wales, this is a traditional thriving hospitality business with a strong local following and a real mix of activity throughout the year.
The business has plenty of character and a genuine sense of place, attracting a mixture of local customers, leisure guests and visitors to the area.
There is a good balance between the more relaxed side of the business and busier periods driven by events and functions, so this is a role that would suit someone who enjoys being involved across the operation rather than being tied to one department.
What’s on offer:
- Up to £40,000 salary
- Live-in accommodation available
- Senior management position within a well-established hospitality business
- Broad operational responsibility across the property
- Opportunity to make a real impact on standards and performance
- Free parking
- Long-term opportunity in beautiful North Wales
As Operations Manager, you will take a broad view of the business, making sure the different departments are working effectively together and that guests receive a consistently high standard of service.
You will be involved in everything from staffing and rotas through to guest experience, reservations, functions and day-to-day commercial performance. The role is varied and practical, with plenty of scope to identify improvements, introduce better ways of working and support the team in delivering a successful operation.
As Operations Manager you will:
- Oversee the smooth running of the property across all operational areas
- Lead, support and motivate departmental managers and supervisors
- Monitor service standards and guest satisfaction
- Take responsibility for staffing, rotas and operational planning
- Oversee reservations, occupancy and the guest journey
- Coordinate weddings, functions and other events
- Identify opportunities to improve standards, efficiency and profitability
- Recruit, train and develop members of the team
- Deal confidently with guest feedback and resolve issues where required
- Work alongside senior management on the ongoing running and development of the business
We are looking for an experienced hospitality manager who is comfortable taking responsibility across a broad operation.
Your background could be in hotel management, operations, food and beverage or a similar senior hospitality position, but you will need to be commercially aware, well organised and confident making decisions.
This could suit an established Operations Manager looking for a new challenge, a Hotel Manager ready for a different environment, or a strong Deputy or Duty Manager looking to take the next step.
Most importantly, you will be someone who enjoys being part of the operation, understands what good hospitality looks like and can bring structure, energy and consistency to a busy business.
This is a great opportunity to take on a senior role within an established North Wales property, with live-in accommodation available and plenty of variety across the operation.
Due to the number of applicants received, unfortunately we are unable to reply individually to each. Should your application be suitable for the role, then you’ll hear from us within 48 hours, thank you.