Join the front-of-house team at an exceptional luxury hotel set on a vast private estate, where landscaped gardens stretch as far as the eye can see and the welcome is as warm as the Yorkshire sun (most days!).
Please note: We are unable to offer sponsorship for this role and candidates must have the right to work in the UK without visa sponsorship. If you require Sponsorship please do not apply, thank you.
This is a place where guests arrive to relax, recharge, and experience world-class facilities — from an indulgent spa with rooftop gardens to award-winning restaurants and beautifully designed bedrooms.
Benefits:
- Service charge on top of a competitive salary
- Company sick pay
- Staff discounts
- Up to 30 days annual leave, increasing with length of service
- Career progression within an award-winning kitchen
As a Guest Service Assistant, you’ll be the first person guests meet when they arrive and the last to wish them farewell.
You’ll handle check-ins and check-outs with efficiency and charm, assist with reservations and guest enquiries, and coordinate with all departments to make sure every stay runs seamlessly.
Your role is all about creating moments of genuine connection and making guests feel truly at home in this extraordinary setting.
As Guest Service Assistant / Receptionist you will:
- Provide an exceptional guest experience
- Welcome guests in a professional, friendly manner to ensure guests immediately feel at home
- Escort all guests when possible.
- Maintain cleanliness and order on the driveway.
- Load and unload luggage into guests’ cars or taxis.
- Handle all personal items with care so that no damage occurs
- Maintain accurate records of the movement of luggage in and out of the hotel
- Exceed guests’ expectations by providing discreet and personalised service
This is a fantastic role which can offer a dedicated team member the opportunity for further career development.
Due to the number of applicants received, unfortunately we are unable to reply individually to each. Should your application be suitable for the role, then you’ll hear from us within 48 hours, thank you.
- Contact: Caroline Wright
- Reference: 08176
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